Privacy Policy

1. Introduction

Opulent Agency (ABN 45 678 901 234) ("we", "our", "us") is committed to protecting the privacy of individuals whose personal information we collect and handle. This Privacy Policy sets out how we collect, use, disclose, and otherwise manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, engaging our services, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: name, date of birth, gender, photographs, and physical measurements (height, weight, hair colour, eye colour)
• Contact information: email address, phone number, postal address
• Professional information: modelling experience, portfolio images, agency history, work references
• Financial information: bank account details, Tax File Number (for payment processing), ABN if applicable
• Technical information: IP address, browser type, device information, cookies, and website usage data
• Communication records: correspondence via email, phone, or our website contact form

3. How We Collect Information

We collect personal information through:

• Direct interactions when you submit an application, contact form, or correspond with us
• Our website through cookies and similar tracking technologies
• Third-party sources such as referrals, social media platforms, and industry databases
• Publicly available sources
• Our clients and business partners in the course of providing services

4. Purpose of Collection

We collect and use your personal information for the following purposes:

• To assess and process talent representation applications
• To match talent with client briefs and booking opportunities
• To manage our contractual relationship with represented talent
• To process payments and comply with tax obligations
• To respond to enquiries and provide customer service
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations

5. Disclosure of Information

We may disclose your personal information to:

• Our clients and prospective clients for the purpose of talent casting and bookings
• Partner agencies in Australia and internationally
• Service providers who assist us in operating our business (e.g., IT providers, accountants, legal advisers)
• Government bodies and regulatory authorities where required by law
• Professional advisers including lawyers, accountants, and insurers

We do not sell personal information to third parties for their own marketing purposes.

6. Overseas Disclosure

In the course of our business, we may disclose personal information to overseas recipients, including partner agencies and international clients. Countries may include but are not limited to the United States, United Kingdom, European Union member states, Japan, South Korea, and Singapore. We take reasonable steps to ensure overseas recipients handle your information in accordance with the APPs.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include:

• Secure, encrypted storage of digital records
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Staff training on privacy and data handling obligations
• Secure disposal of information no longer required

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, please contact our Privacy Officer using the details below. We will respond to access requests within 30 days.

9. Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. Marketing Communications

We may send you marketing communications where you have consented to receive them or where we are otherwise permitted to do so under the Spam Act 2003 (Cth). You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.

11. Complaints

If you believe we have breached the APPs or mishandled your personal information, you may lodge a complaint with our Privacy Officer. We will investigate all complaints and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be published on our website with the revised date. We encourage you to review this policy periodically.

13. Contact Us

For any privacy-related enquiries, access requests, or complaints, please contact our Privacy Officer:

• Email: [email protected]
• Phone: (02) 8765 4321
• Post: Privacy Officer, Opulent Agency, Level 12, 100 William Street, Woolloomooloo, Sydney NSW 2011